By placing an online order, the customer agrees to these general terms and conditions.
PRICES
The prices stated on the website are in euros, including VAT and excluding shipping costs. They are valid on the day they are offered on our website and on the day the order is placed. All prices are per piece, unless stated otherwise.www.magicalshop.be cannot be held to price indications that are clearly incorrect, for example as a result of apparent technical, input, typesetting or printing errors.
Shipping costs are calculated based on the rates of Bpost, PostNL, DPD, GLS.
And depend on the size and weight of the item and unexpected price increases.
ORDER
After placing an order, you will receive a confirmation email containing the confirmation of your order and the total cost.
If an error has crept into the inventory system and the selected item or required parts are no longer available, you will be notified within 2 working days. The customer is also informed in advance if the items are incomplete or have problems. Based on the Magicalshop quality logo, you can be sure that the items have been checked and checked according to our quality procedure.
PAYMENT
www.magicalshop.be works together with partner Mollie for a secure payment environment. This payment platform is integrated into the www.magicalshop.be Online store. More information about Mollie can be found at www.mollie.com You will be redirected from our site to the Mollie site, where you can enter your details. The sum will be immediately debited from your account www.magicalshop.be can immediately start preparing your package for shipping.
DELIVERY
www.magicalshop.be tries to ship an order as quickly as possible. In the point below (Delivery time) we try to give an indication of our delivery times. However, these periods are indicative and are given purely as an indication.www.magicalshop.be cannot be held responsible for delays beyond our control. The Buyer delivers to www.magicalshop.be the delivery address. If this delivery address turns out to be incorrect, this is the responsibility of the Buyer and additional costs may be charged. In the event of non-delivery of the goods, a complaint must be filed within 8 days. If not, it's possiblewww.magicalshop.be cannot be held responsible for the loss. Photos are taken of all packed items to demonstrate that they are sufficiently protected before shipment to the customer.
DELIVERY TIME
For Belgium and the Netherlands: as soon as we have received your payment, your package will be prepared for shipping. We will send your package via Bpost, PostNL, DPD or GLS within 1 to 3 working days after receiving your payment.
For other countries: Ship within 3 to 4 working days via Bpost, PostNL, DPD, DHL or UPS
GUARANTEE
The legal guarantees apply to the items.
DAMAGES
Before you start unpacking everything, take clear photos of the damage. Please email these photos to us with your order number info@magicalshop.be. Only after we have received all the information can we make a decision about what should be done with the items. We will then contact you as soon as possible. Any damage is registered with www.magicalshop.be and pass this on to our suppliers for the R&D analyzes of the items.
CANCELING YOUR PURCHASE
As a consumer, you have the right to inform us that you are canceling the purchase within 14 working days from the day following delivery. The goods must be in their original condition and in the original unopened packaging. There is a 5% processing fee on the item.
MISCELLANEOUS
By ordering you declare that you are over 18 years old.
Order at www.magicalshop.be requires you to provide us with your customer information. www.magicalshop.be uses this data for the administration of your order, the management of orders, deliveries and invoices, the follow-up of payments, and finally for marketing and advertising purposes, insofar as you have agreed to the latter during the ordering process. You also always have the right to opt out of advertising and marketing campaigns. Your data will not be passed on, rented or sold to third parties. As a buyer you always have the right to inspect and correct this data. Request (info@magicalshop.be) shall www.magicalshop.be delete your data from our database.
ROYALTY
All rights to this intellectual property are reserved solely for www.magicalshop.be These may not be copied or distributed without permission from www.magicalshop.be
